Kyla: Good morning, Bridges to care
Woman: Yeah, can you give me some information on Dental
Kyla: Sure. Are you working at least 20 hours a week?
Woman: Yeah, I work
Kyla: Okay, here’s a phone number for a dental clinic (starts to give the number)
Woman: hold on I forgot to bring an ink pen
(shuffle, shuffle, loud noise, shuffle)
Woman: hey, you got a pen? let me, here, ok, what’s the number again?
(shuffle, shuffle, shuffle)
Woman: Wait, hold on, I don’ t have a pen, let me just get a pen. OK, 329
Woman: wait a second. hey, (says to someone else in the room) can you write this down for me? You have the pen. I can’t get it. What was it? 329?
Kyla: 329-4790. Let me give you the number for another clinic also.
Woman: Hold on, I’m in the bathroom, 329-4790. Did you get that? I can’t get it. Ok, what’s the other number?
(shuffle, shuffle, hand dryer heard in background)